Public Policy

We take our role as a business operating in Europe seriously and engage constructively with policymakers and other organisations on issues affecting our customers, selling partners, and wider society.

Customer Trust

Amazon strives to be Earth’s most customer-centric company, and we engage with both the public and private sectors in order to protect customers, brands, and our store from counterfeit, fraud, and other forms of abuse. To learn more about how Amazon's people, technology and programmes work together for customer trust, visit Trustworthy Shopping at Amazon.

Amazon’s approach to product safety in Europe

As the EU General Product Safety Regulation comes into effect, we remain committed to ensuring products available for sale in our store are safe.

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Amazon highlights local efforts to raise intellectual property and anti-counterfeiting awareness in Italy

At Amazon, we recognize the importance of knowledge sharing and spreading awareness in the anti-counterfeiting space. Whether those efforts are focused on consumers or businesses, we are committed to collaborating to meet the challenge in Italy and around the world.

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Amazon joins the EUIPO call to promote intellectual property (IP) rights, reflecting an ongoing commitment to protecting IP across the EU

The European Union Intellectual Property Office (EUIPO) issued a call for expression of interest, inviting marketplace service providers (MSPs) to work with the EUIPO on educating and raising awareness of IP —lending their expertise to businesses throughout the EU. Amazon is pleased to announce that we are joining the EUIPO in this effort.

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Amazon releases its 2023 Brand Protection Report

Our fourth annual report highlights four key areas helping to drive counterfeits to zero

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Our commitment to product safety in Europe: Product Safety Pledge+

We’re proud to go above and beyond to protect customers.

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A blueprint for private and public sector partnership to improve product safety for consumers

Amazon strives to be Earth’s most customer-centric company, which includes ensuring that every product available for sale is safe.

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For more Customer Trust articles, click here.

Public Policy

Customer Trust

Amazon’s approach to product safety in Europe

Amazon highlights local efforts to raise intellectual property and anti-counterfeiting awareness in Italy

Amazon joins the EUIPO call to promote intellectual property (IP) rights, reflecting an ongoing commitment to protecting IP across the EU

Amazon releases its 2023 Brand Protection Report

Our commitment to product safety in Europe: Product Safety Pledge+

A blueprint for private and public sector partnership to improve product safety for consumers

Second-hand gifts are more thoughtful, romantic or original, say two-thirds of Gen Z shoppers

E-commerce in rural Europe: Growth and accessibility

Countdown to Amazon.ie as businesses are invited to register and new Country Manager is announced

Implementing the Green Deal and creating a sustainable Single Market

AWS invests €1.2 billion to expand cloud infrastructure in Italy

Amazon’s contribution to the Belgian economy

Shaping a competitive, innovative, and resilient EU - Amazon at the European Business Summit 2024

Amazon in Germany: Investing in permanent jobs, the German economy and society

First international gathering of Amazon women apprentices

Six practical tips to help you stay safe and avoid impersonation scams

From intern to director at AWS Benelux

AWS uses lower carbon steel in the construction of new Swedish data centres