Public Policy

We take our role as a business operating in Europe seriously and engage constructively with policymakers and other organisations on issues affecting our customers, selling partners, and wider society.

Customer Trust

Amazon strives to be Earth’s most customer-centric company, and we engage with both the public and private sectors in order to protect customers, brands, and our store from counterfeit, fraud, and other forms of abuse. To learn more about how Amazon's people, technology and programmes work together for customer trust, visit Trustworthy Shopping at Amazon.

Amazon joins the EUIPO call to promote intellectual property (IP) rights, reflecting an ongoing commitment to protecting IP across the EU

The European Union Intellectual Property Office (EUIPO) issued a call for expression of interest, inviting marketplace service providers (MSPs) to work with the EUIPO on educating and raising awareness of IP —lending their expertise to businesses throughout the EU. Amazon is pleased to announce that we are joining the EUIPO in this effort.

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Amazon attends UNIFAB’s European Intellectual Property Forum to discuss anti-counterfeiting and protecting IP

Anna Dalla Val, Director of Brand Protection Strategic Partnerships at Amazon, joins over 350 industry leaders to discuss our approach to anti-counterfeiting and protecting intellectual property.

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Amazon releases its 2023 Brand Protection Report

Our fourth annual report highlights four key areas helping to drive counterfeits to zero

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Our commitment to product safety in Europe: Product Safety Pledge+

We’re proud to go above and beyond to protect customers.

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A blueprint for private and public sector partnership to improve product safety for consumers

Amazon strives to be Earth’s most customer-centric company, which includes ensuring that every product available for sale is safe.

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Italian fake review website shut down after Amazon wins first civil case of its kind in Italy

Altroconsumo applauds Amazon's commitment to shutting down fake review brokers.

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For more Customer Trust articles, click here.

Public Policy

Customer Trust

Amazon joins the EUIPO call to promote intellectual property (IP) rights, reflecting an ongoing commitment to protecting IP across the EU

Amazon attends UNIFAB’s European Intellectual Property Forum to discuss anti-counterfeiting and protecting IP

Amazon releases its 2023 Brand Protection Report

Our commitment to product safety in Europe: Product Safety Pledge+

A blueprint for private and public sector partnership to improve product safety for consumers

Italian fake review website shut down after Amazon wins first civil case of its kind in Italy

Prime Big Deal Days is returning on October 8th-9th—here are three reasons to join Prime ahead of the sales event

Amazon celebrates 20 years in Ireland

Amazon launches free public tours at its European Operations Innovation Lab

Amazon launches Export Central, allowing sellers to export to 39 countries in Europe with just three clicks

‘LastMileTram’ in Germany to deliver packages with zero-tailpipe emissions in last mile

Italy's growth in attracting global investment: Amazon's contribution

Amazon teams across the UK pack and donate thousands of back-to-school kits for local children

Amazon Sustainability in Europe

How Amazon is using AI to detect fake product reviews and ensure authentic customer feedback

A year of impact: Amazon's Smiling Dreams Community House in Hatay, Türkiye

Amazon brings Kindle reading to Peloton workouts in the UK, Austria, and Germany

Supporting education for local communities in Poland, the Czech Republic, and Slovakia