Public Policy
We take our role as a business operating in Europe seriously and engage constructively with policymakers and other organisations on issues affecting our customers, selling partners, and wider society.
Customer Trust
Amazon strives to be Earth’s most customer-centric company, and we engage with both the public and private sectors in order to protect customers, brands, and our store from counterfeit, fraud, and other forms of abuse. To learn more about how Amazon's people, technology and programmes work together for customer trust, visit Trustworthy Shopping at Amazon.
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Anna Dalla Val, Director of Brand Protection Strategic Partnerships at Amazon, joins over 350 industry leaders to discuss our approach to anti-counterfeiting and protecting intellectual property.
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Amazon protects every product purchased in our store with the A-to-z Guarantee so customers can shop with confidence.
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Our fourth annual report highlights four key areas helping to drive counterfeits to zero
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We’re proud to go above and beyond to protect customers.
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Amazon strives to be Earth’s most customer-centric company, which includes ensuring that every product available for sale is safe.
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Altroconsumo applauds Amazon's commitment to shutting down fake review brokers.
For more Customer Trust articles, click here.