In today's rapidly evolving technological landscape, innovation remains the cornerstone of progress. At Amazon, we've maintained our Day 1 culture—approaching each day with the same customer obsession, eagerness to invent, and operational excellence. This Day 1 mindset teaches us that innovation can come from anywhere, which is why we established the Amazon Industrial Innovation Fund, a $1 billion corporate venture capital initiative designed to support promising startups through direct investments, fostering innovation that can transform industries.

The Amazon Industrial Innovation Fund represents our commitment to identifying and nurturing technologies that address operational challenges in fulfilment centres (FC), logistics, and supply chain management. By supporting innovators and start-ups at earlier stages, we help develop solutions that can benefit not only Amazon but entire industries.

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RobCo presenting its solution on the stage of the Amazon Operations Innovation Lab.

"At Amazon we constantly look for new ways of doing things" said Stefano La Rovere, director, Global Robotics - Mechatronics & Sustainable Packaging at Amazon. "Sometimes the most transformative ideas emerge from small teams with fresh perspectives. The Amazon Industrial Innovation Fund provides the capital these ventures need, while our Operations Innovation Lab serves as an international hub to generate synergies with emerging talent and technology specialists to bring these solutions to life."

We focus on innovations that enhance customer and employee experience. Our investment approach is to technologies that enhance workplace safety, improve sustainability, increase efficiency, and create seamless experiences. These technologies not only solve operational challenges but directly benefit our employees by reducing physically demanding tasks, eliminating repetitive movements, and improving ergonomics. At the same time this creates opportunities for employees to develop new skills.

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Startups during the tour of the Amazon Operations Innovation Lab in Italy.

The European Innovation Challenge: Collaboration in action

The power of this collaborative approach was recently demonstrated at our first European Innovation Challenge. The Amazon Industrial Innovation Fund and our Robotics, Mechatronics & Sustainable Packaging team brought together six innovative European startups at the Amazon Operations Innovation Lab in Italy.

The Amazon Operations Innovation Lab – based in Milan and opened to the public last year -serves as the nexus where our team of experts test and develop technologies that serve our global FC network. Beyond internal innovation, the lab functions as a crucial hub for creating synergies with startups and tech experts and discovering new solutions for the industry of the future. This collaborative environment allows us to combine Amazon's operational expertise with fresh perspectives from emerging technology companies.

Selected from 34 applicants, companies including Cellumation, Filics, Sereact, Robco, Lab0, and Flink presented solutions focused on automated pallet unloading, autonomous case movement, and automated decanting—areas that represent significant operational challenges across the logistics industry. These technologies promise for improving workplace conditions by handling heavy lifting tasks that can lead to strain or injury, allowing our employees to focus on more skilled and engaging work.

The event created a unique intersection of innovation and practical application, with Amazon business leaders from Operations, Safety, and various supply chain functions serving as jury members to evaluate potential collaborations. In evaluating these technologies, we looked not just at operational efficiency but at how they could transform workplace experiences, creating safer environments and more fulfilling roles for our team members.

Tomorrow's solutions

The Amazon Industrial Innovation Fund embodies our Day 1 philosophy—staying curious, embracing external ideas, and maintaining the agility to invest in emerging solutions. We recognise that fostering innovation requires active engagement with the broader ecosystem of innovators working to solve critical challenges.

Through collaborative events like this and ongoing partnerships, we're helping to accelerate the development of technologies that will shape the future of industrial operations. By supporting emerging companies today, we're investing in solutions that benefit businesses, improve sustainability outcomes, enhance worker safety, and create more fulfilling workplace experiences.