Customer Trust

• 

  Company news

  CEO Andy Jassy’s 2023 Letter to Shareholders

  Read more

   
• 

  Customer Trust

  Amazon releases its 2023 Brand Protection Report

  Read more

   
• 

  Policy

  Italian fake review website shut down after Amazon wins first civil case of its kind in Italy

  Read more

   
• 

  Policy

  Amazon charts a course for protecting consumers from scams

  Read more

   
• 

  Customer Trust

  Amazon creates new page to share recalls and product safety alerts for customers within their accounts

  Read more

   
• 

  Customer Trust

  A blueprint for private and public sector partnership to improve product safety for consumers

  Read more

   
• 

  Policy

  Amazon and BMW Group win first civil lawsuit in Spain to shut down counterfeiters

  Read more

   
• 

  Policy

  Improving consumer rights online: Amazon signs up to EU voluntary measures

  Read more

   
• 

  Policy

  How Amazon is using AI to ensure authentic customer reviews

  Read more

   
• 

  Policy

  Amazon Counterfeit Crimes Unit's collaboration with brands and law enforcement result in global raids

  Read more

   
• 

  Policy

  The Italian Ministry of Internal Affairs and Amazon come together to fight counterfeits

  Read more

   
• 

  Policy

  Amazon publishes first EU store Transparency Report, outlining our commitment to providing a trustworthy shopping experience

  Read more