Policy
We take our role as a business operating in Europe seriously and engage constructively with policymakers and other organizations on issues affecting our customers, selling partners and wider society.
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Caring about our customers means we care about data privacy. -
Remarks by Amazon’s Director of EU Public Policy, James Waterworth, at the European Consumer Summit on 10 February 2022, where Amazon took part in a panel discussion organized by the European Commission and the French Presidency of the Council of the European Union. -
At Amazon we are obsessed with making sure customers can have the best shopping experience. -
Amazon has invested tens of billions in infrastructure and built hundreds of tools to help independent sellers succeed in our store—including data analytics that help independent sellers to better understand and reach customers. -
Remarks by Amazon Senior Vice President of International Consumer Russell Grandinetti at the Paris Peace Forum on 11 November 2021. -
Amazon welcomes the European Union's recognition of the urgency of the climate crisis and the need to make climate policy a priority for Europe.
More Policy news
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Amazon and Product Safety
Amazon strives to be Earth’s most customer-centric company, where people can find and discover the widest possible selection of safe goods.
Dr Jeremy Opperer (Principal, EMEA Product Trust & Regulatory Affairs) talks about Amazon’s position on and commitment to product safety in Europe.
Dr Jeremy Opperer (Principal, EMEA Product Trust & Regulatory Affairs) talks about Amazon’s position on and commitment to product safety in Europe.
Acting against counterfeit
We believe we have a responsibility to protect consumers, brands, and our store from counterfeit products and we work hard to do that. Our teams have continued to innovate to protect our store, helped our selling partners keep their virtual doors open, and ensured that the vast majority of customers continue to shop with confidence from our broad selection of authentic products.
Read more about what we do to stop fraud, counterfeit and abuse.
Read more about what we do to stop fraud, counterfeit and abuse.
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The following are remarks from Amazon’s EU Director of Public Policy, James Waterworth, who spoke at the Renew Europe Seminar on ‘New developments in e-commerce: how to protect consumers and foster IPR protection online’ at the European Parliament. -
Amazon files lawsuit against fake review brokers across more than 10,000 groups on Facebook. -
The following remarks about protecting customers, brands, sellers and our store from counterfeits were shared by Amazon’s Vice President for Brand Protection, Mary Beth Westmoreland, at a roundtable with European Commissioner for the Internal Market Thierry Breton on June 15, 2022, as part of a dialogue on the upcoming EU Toolbox Against Counterfeiting.
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Bad actors sought to evade Amazon’s detection by listing generic products in Amazon’s store while purposefully promoting counterfeits on social media.
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Three major ‘fake review brokers’ end schemes targeting Amazon. -
Following an investigation by the MSA and Amazon’s CCU, officials raided the criminal’s warehouse, seizing hundreds of counterfeit belts and buckle accessories that may otherwise have been sold through retail channels around the world. -
On the one-year anniversary of its launch, the Amazon Counterfeit Crimes Unit highlights successes and outlines how governments and businesses can work together to hold counterfeiters accountable. -
Amazon seeks to shut down sites that threaten the authenticity of customer reviews. -
In response to alleged GoPro trademark infringement by a number of sellers on Amazon stores, the two companies start legal proceedings aimed at holding the responsible counterfeiters accountable.
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