Policy
We take our role as a business operating in Europe seriously and engage constructively with policymakers and other organizations on issues affecting our customers, selling partners and wider society.
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Caring about our customers means we care about data privacy. -
At Amazon we are obsessed with making sure customers can have the best shopping experience. -
Amazon has invested tens of billions in infrastructure and built hundreds of tools to help independent sellers succeed in our store—including data analytics that help independent sellers to better understand and reach customers. -
We met on December 7 for a second virtual edition of the Amazon Academy, focusing this year on ‘Helping European SMEs thrive’. -
Remarks by Amazon Senior Vice President of International Consumer Russell Grandinetti at the Paris Peace Forum on 11 November 2021. -
Amazon welcomes the European Union's recognition of the urgency of the climate crisis and the need to make climate policy a priority for Europe.
More Policy news
Click here to see all our policy-related articles
European Consumer Summit 2022
Remarks by Amazon’s Director of EU Public Policy, James Waterworth, at the European Consumer Summit on 10 February 2022, where Amazon took part in a panel discussion organized by the European Commission and the French Presidency of the Council of the European Union.
Acting against counterfeit
We believe we have a responsibility to protect consumers, brands, and our store from counterfeit products and we work hard to do that. Our teams have continued to innovate to protect our store, helped our selling partners keep their virtual doors open, and ensured that the vast majority of customers continue to shop with confidence from our broad selection of authentic products.
Read more about what we do to stop fraud, counterfeit and abuse.
Read more about what we do to stop fraud, counterfeit and abuse.
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Three major ‘fake review brokers’ end schemes targeting Amazon. -
Following an investigation by the MSA and Amazon’s CCU, officials raided the criminal’s warehouse, seizing hundreds of counterfeit belts and buckle accessories that may otherwise have been sold through retail channels around the world. -
Amazon seeks to shut down sites that threaten the authenticity of customer reviews. -
Report shows Amazon’s progress in driving counterfeit to zero in our store. -
In response to alleged GoPro trademark infringement by a number of sellers on Amazon stores, the two companies start legal proceedings aimed at holding the responsible counterfeiters accountable.
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Lawsuit is a First for Both Brands: Amazon’s First Joint Litigation with a Luxury Fashion Brand and Valentino’s First Joint Litigation with an Online Retailer -
Amazon strictly prohibits counterfeit products in its stores, and in 2019 alone, invested more than $500 million to protect customers and brands from fraud and abuse, including counterfeit. -
New, global team is dedicated to investigating, finding, and launching legal action and criminal referrals against counterfeiters
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