Policy
We take our role as a business operating in Europe seriously and engage constructively with policymakers and other organizations on issues affecting our customers, selling partners, and wider society.
Customer Trust
Amazon strives to be Earth’s most customer-centric company, and we engage with both the public and private sectors in order to protect customers, brands, and our store from counterfeit, fraud, and other forms of abuse.
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Amazon continues to take down bad actors wherever they operate with the company’s first joint civil lawsuit in Europe. -
Learn how Amazon’s mission to become Earth’s most customer-centric company honours World Consumer Rights Day. -
Amazon strives to be Earth’s most customer-centric company, where people can find and discover the widest possible selection of safe goods. -
Leila Rouhi, VP of Trust and Privacy for Devices & Services, explains why protecting customer privacy is at the core of every product, feature, and experience. -
Joint operations with law enforcement led to the seizure of more than 240,000 counterfeit items in China, including fake luxury products, sports apparel, and automotive accessories. -
Look out for fake order confirmations and beware of false urgency, plus more helpful tips to stay safe and avoid scams impersonating Amazon during the holidays.
