Customers

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  Policy

  How pricing mechanisms help customers find great deals and benefit Selling Partners

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  December 10, 2025
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  Job creation and investment

  Amazon announces plans to invest over €1 billion to enhance Belgian customer experience

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  October 08, 2025
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  Community engagement

  Amazon is launching a customer service in French Sign Language (LSF)

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  September 10, 2025
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  Empowering small business

  Digital product passports set to transform EU consumer experience and business growth

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  June 13, 2025
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  Policy

  Ensuring competitive pricing for customers and selling partners: Amazon's commitment to trust and value

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  June 02, 2025
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  Retail

  Amazon announces the launch of Rufus, a new generative AI-powered conversational shopping assistant, in beta across Europe

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  November 19, 2024
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  Customer Trust

  How Amazon is using AI to detect fake product reviews and ensure authentic customer feedback

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  August 27, 2024
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  Community engagement

  Amazon Eid eGift Card collections for customers in the Middle East, with designs created by talented artists from the region

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  April 10, 2024
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  Policy

  Amazon charts a course for protecting consumers from scams

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  March 05, 2024
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  Policy

  How Amazon is using AI to ensure authentic customer reviews

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  November 17, 2023
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  Devices

  “Alexa, open the door!” Using the new Ring Intercom to help with mobility impairment

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  August 04, 2023
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  Community engagement

  Collaborating with Talented People of Determination to create Amazon Eid eGift Cards for customers in the Middle East

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  April 19, 2023