Customer Trust

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  Customer Trust

  Amazon creates new page to share recalls and product safety alerts for customers within their accounts

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  February 15, 2024
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  Customer Trust

  A blueprint for private and public sector partnership to improve product safety for consumers

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  February 14, 2024
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  Policy

  Amazon and BMW Group win first civil lawsuit in Spain to shut down counterfeiters

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  February 08, 2024
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  Policy

  Improving consumer rights online: Amazon signs up to EU voluntary measures

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  November 30, 2023
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  Policy

  How Amazon is using AI to ensure authentic customer reviews

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  November 17, 2023
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  Policy

  Amazon Counterfeit Crimes Unit's collaboration with brands and law enforcement result in global raids

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  November 02, 2023
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  Policy

  The Italian Ministry of Internal Affairs and Amazon come together to fight counterfeits

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  October 31, 2023
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  Policy

  Amazon publishes first EU Store Transparency Report, outlining our commitment to providing a trustworthy shopping experience

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  October 25, 2023
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  Policy

  Information provided by Amazon’s Counterfeit Crimes Unit and luxury brands such as Prada lead to international counterfeiter’s guilty plea

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  October 24, 2023
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  Policy

  Amazon and Microsoft team up to protect consumers from impersonation scams

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  October 19, 2023
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  Policy

  Amazon, Booking.com, Expedia Group, Glassdoor, Tripadvisor, and Trustpilot launch first global Coalition for Trusted Reviews

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  October 17, 2023
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  Policy

  Amazon makes it easier for brands to join Amazon Transparency through new interoperability features

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  October 16, 2023