Customer Trust

• 

  Policy

  Italian fake review website shut down after Amazon wins first civil case of its kind in Italy

  Read more

  March 19, 2024
• 

  Policy

  Amazon charts a course for protecting consumers from scams

  Read more

  March 05, 2024
• 

  Customer Trust

  Amazon creates new page to share recalls and product safety alerts for customers within their accounts

  Read more

  February 15, 2024
• 

  Customer Trust

  A blueprint for private and public sector partnership to improve product safety for consumers

  Read more

  February 14, 2024
• 

  Policy

  Amazon and BMW Group win first civil lawsuit in Spain to shut down counterfeiters

  Read more

  February 08, 2024
• 

  Policy

  Improving consumer rights online: Amazon signs up to EU voluntary measures

  Read more

  November 30, 2023
• 

  Policy

  How Amazon is using AI to ensure authentic customer reviews

  Read more

  November 17, 2023
• 

  Policy

  Amazon Counterfeit Crimes Unit's collaboration with brands and law enforcement result in global raids

  Read more

  November 02, 2023
• 

  Policy

  The Italian Ministry of Internal Affairs and Amazon come together to fight counterfeits

  Read more

  October 31, 2023
• 

  Policy

  Amazon publishes first EU Store Transparency Report, outlining our commitment to providing a trustworthy shopping experience

  Read more

  October 25, 2023
• 

  Policy

  Information provided by Amazon’s Counterfeit Crimes Unit and luxury brands such as Prada lead to international counterfeiter’s guilty plea

  Read more

  October 24, 2023
• 

  Policy

  Amazon and Microsoft team up to protect consumers from impersonation scams

  Read more

  October 19, 2023