The Rugeley fulfilment centre is one of 46 Amazon locations across the UK, US, Canada, Germany, France, Spain, Italy, Poland and the Czech Republic open for free public tours so customers can see what happens after you click ‘buy’.


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To mark the milestone the Brownies, aged seven to nine, searched the shelves for special gifts for their mums and dads.

Some of the items they picked included an electric toothbrush, wireless headphones, an artist set and a sandwich maker for Isabella’s mum because “she loves toasties”.

Annabelle, aged seven, who picked a home telephone, said: “I need a new home phone because my mum broke the other one!” Annabelle’s mum Helen said: “She’s right, we needed some new phones so we are very lucky.”

On the tour, the Brownies saw how Amazon stores, picks and packs products that are shipped from Rugeley, the UK to customers around the world. Piper, aged nine, said: “I thought it was going to be like just big size, but it’s bigger than big size!”

My Brownies were very lucky to be Amazon’s 200,000th public tour visitors! They had an unforgettable evening picking presents for their families. What a night!
Brown Owl, Sian Osborn

Gary Norton, Site Leader of Rugeley Fulfilment Center, said: “We enjoyed welcoming Amazon’s 200,000th public tour visitors in the world this year at Rugeley and delighted the Brownies loved celebrating the milestone. When we told the Brownies they could pick anything they want from the shelves for their families, they grabbed the opportunity and made their way home with some great surprises.

On behalf of everyone at Amazon in Rugeley and our fulfilment centres around the world, I’d like to thank the guests who have visited on one of our free public tours. We look forward to welcoming the next 200,000 guests to our buildings.
Gary Norton, Site Leader of Rugeley Fulfilment Centre

Amazon welcomes anyone to sign up for a look behind the scenes of our fulfillment centers. Search for #AmazonFCTours on social media or book your free public tour