Luxembourg, January 18th, 2021 – Amazon announced today the opening of two new sites in Italy this year. With the fulfillment center in Novara and the sortation center in Spilamberto (MO), Amazon will create 1,100 permanent jobs in three years on top of the company’s 8.500 existing roles in the Country. The launch of the two new sites means Amazon is adding over 230 million euros to the 5.8 billions euros already invested since 2010.
Amazon is further increasing the size of its Italian logistic network to meet increasing customer demand, expand its product selection and support a growing number of independent small businesses selling at Amazon using Fulfillment by Amazon warehousing and delivery.
“We are proud and excited to expand our operation with two new facilities in Piedmont and Emilia-Romagna,” said Stefano Perego, VP Amazon EU Operations. “We’ve invested heavily in the country during the last 10 years, employing thousands of talented individuals who receive competitive pay and comprehensive benefits from day one. This new investment is another sign of our commitment to the people and communities of Italy, creating 1100 new permanent jobs and helping us deliver to even more customers across the Country. I would like to highlight we implemented over 150 safety measures to face the Covid emergency, ensuring we can continue to serve communities while taking care of our employees”.
The fulfillment center located in Agognate, a hamlet of Novara municipality in Piedmont region, will create up to 900 jobs within three years of launch of the site. The site, whose construction works are carried out by Vailog srl (Gruppo Segro), will be equipped with advanced Amazon Robotics technology focused on the health and well-being of the employees. This is just the latest in a long line of innovative technology Amazon introduced to assist warehouse associates that help to reduce walking time by moving the shelves to them. The new fulfillment center in Novara will become a vital element in Amazon’s network of fulfillment centers, where employees will pick, pack and ship parcels to customers.
The Spilamberto (MO) sortation center will be the second building of this type opened by Amazon in Emilia Romagna region after the Castel San Giovanni facility, and the third at national level. Vailog srl (Gruppo Segro) will be responsible for the construction of the warehouse that will provide over 200 new permanent jobs within 2023. In this facility our employees will sort and prepare the parcels, coming from the fulfillment centers, to be shipped to the delivery stations and then to customers.
The new facilities will be operational in Autumn 2021 and will integrate energy savings and a low overall CO2 footprint. The energy produced by solar panels placed on the roof of the warehouse will power both sites, the Spilamberto sortation center will be powered with about 720 kW while the Novara fulfillment center with 1000 kW. The buildings are managed by the BMS (Buliding Management System), a system that allows a smart management and maintenance of the building. Mobility will also have a sustainability footprint since parking lots will be equipped with charging stations for electric cars and the use of bicycle transport will be encouraged through the construction of new bike paths to increase city routes. The facilities will have the BREEAM (Building Research Establishment Environmental Assessment Method) certification with the “Very Good” rating. To preserve the balance and biodiversity, green areas and tree spaces will be designed in harmony with the area.
In Spilamberto a redevelopment of green areas has been planned by creating environmental paths as part of a landscape project of rebirth to preserve the balance and biodiversity of the areas near the Rio Secco which involves the planting of native species. In Novara, the planning of green areas designed to integrate with the context, aims to redevelop the rural and wooded area, with particular attention to the preservation of plant and animal life: 15 hectares dedicated to greenery with 1,500 shrubs and trees , the redevelopment of 9 hectares of the Agognate wood with 11,000 new trees, together with the use of native species only, are just part of the initiatives to protect the local ecosystem. In fact, the project envisages the redevelopment of a stretch of the banks of the Cavour Canal, the renaturalization of its banks in order to ensure the biodiversity of flora and fauna. Finally, plant barriers will be created between the natural and urbanized areas to protect the fauna. These developments are in line with The Climate Pledge co-founded by Amazon and Global Optimism, a commitment signed last year to reach the Paris Agreement ten years early and be net zero carbon by 2040.
"The opening by next autumn of the new Amazon center in Novara, at the logistics hub of Agognate - explains the Mayor of Novara Alessandro Canelli - is an absolutely positive event for the city and for our territory. First of all because the presence of Amazon will bring 900 new jobs (including highly specialized ones) in a period when the need for new employment is more than ever felt, especially as a consequence of the pandemic that is heavily penalizing the economic landscape of the whole country and the surrounding area. The arrival of Amazon in Novara also guarantees the presence of a serious operator who will work with innovative technologies and in compliance with environmental sustainability parameters with very high standards ".
"When we chose to host the new plant in 2018, we knew that the employment generated would be a real breath of fresh air for our community and for the Modena area, which had not yet recovered from the 2008 crisis. This discourse is even more valid today that we are living in an unpredictable historical moment and that in the coming months will see us face post-Covid unemployment. In this time of uncertainty, being able to count on these certain jobs will make many of our families feel better and I am satisfied with this. ”, Commented the Mayor of Spilamberto, Umberto Costantini.
Since the early days of the global health crisis, across Italy and the world, Amazon has adapted its processes and facilities to ensure employees can work safely while serving customers. The company has introduced over 150 processes, including the provision of masks, hand sanitizer, thermal cameras, thermometers, sanitizing wipes, gloves and additional hand-washing stations, as well as ensuring the rapid implementation of two meters of social distancing measures at our sites. All over the world Amazon has already invested more than $800 million in COVID-19 safety measures. In Italy alone have been purchased in 2020 more than 230 million units of hand disinfectant, 12 million pairs of gloves, 9 million units of face-masks, face shields and other mouth-nose-covers, and 35 million units of disinfectant wipes.
And, to thank its employees for the exceptional work and the extraordinary effort done last year, Amazon recognized a special bonus to front-line employees, temporary workers and supplier employees, including DSP DA, who worked with us in December, with a € 300 gross payout if employed full-time and a re-proportioned amount if they work on part-time contracts. This recognition adds to the one-off € 500 (and a proportionate amount for part-time workers) that was awarded this spring, bringing total budget incentive spending in 2020 to over $ 2.5 billion globally.
In addition to the safety measures and additional pay for our people, in Italy we also committed 3.5 million euros to important causes. We donated 2.5 million euros to the Italian Civil Protection Department as a contribution to their incredible efforts in supporting the Italian health system fighting the COVID-19 outbreak. And we donated 1 million euros to local NGOs helping vulnerable groups such as young people, the elderly or families with limited resources where Amazonians live and work.
Amazon will begin recruiting for a range of positions for the two fulfillment center, from Operations Managers to Engineers, HR and IT roles to people who will handle customer orders. The managerial positions are already available at the following links: https://www.amazon.jobs/en/locations/novara-italy and https://www.amazon.jobs/en/locations/spilamberto-italy.
Amazon warehouse associates hiring will start in Spring. They will be hired at the 5th grade of the Transport and Logistic CBA with an entry base salary of 1.550 gross euros, in the highest range of the logistics industry and a benefit package including employee's discount on Amazon.it and an integrative insurance against injuries. Amazon also offers employees an innovative program called Career Choice that provides funding for adult education, offering to pay up to 95% of tuition and associated fees for nationally recognized courses, up to €8,000 over four years.
Amazon Investments in Italy
Amazon has invested over 5.8 billion euro in Italy, generating over 8500 full-time jobs since its arrival in 2010. 1,600 new permanent jobs has been created in 202, in more than 40 locations across Italy.
During 2020, the Company opened two new top-of-the-line fulfillment centers: in Castelguglielmo/San Bellino (Rovigo) and in Colleferro (Rome), while over the last two years, Amazon has opened various centers and warehouses for sorting packages throughout the Peninsula. This, along with two additional urban fulfillment centers to serve Amazon Prime Now customers in Milano and Rome.
On top of these investments in its Italian logistics network, in 2013, Amazon opened its Customer Service center in Cagliari, alongside its Milanese corporate headquarters as well. In 2017, Amazon moved to its new corporate offices (17,500 square meters) in the emerging business district of Porta Nuova. The Company also opened a Development Center for research on speech recognition and natural language understanding to support the Alexa voice recognition technology.
Above and beyond full-time employment opportunities that Amazon continues to bring with it, the Company also provides support to entrepreneurs and business people looking to open an online store, either by taking an existing business online, or those desiring to expand their business. The Company offers various options available on its platform: from Marketplace for direct sales to customers, to utilizing the Amazon Logistics network for stocking and delivery of items through its FBA program (Fulfillment by Amazon). Italian companies selling merchandise through the Amazon.it portal have generated over 25,000 jobs, surpassing already in 2019, €500 million in exports.
Amazon is guided by four main principles: Obsession with customer satisfaction over the competition, Passion for innovation, Dedication to operational excellence, and Long Term Vision. Customer reviews, 1-Click Shopping, Personal recommendations, Prime, Amazon Logistics, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo and Alexa are just some of the innovative products and services introduced to the world by Amazon. For more information, visit: www.amazon.com/about and follow @AmazonNewsItaly