Throughout our history, inventing for customers has been one of Amazon’s guiding principles. Whether it’s Prime, 1-Click shopping, Prime Video, Kindle or Alexa, all have been pioneered by Amazon teams.
As we have innovated to enrich the lives of our customers, we have created hundreds of different job roles in our teams across Europe. Whether in our corporate headquarters, research and development centers, fashion studios or fulfilment centers, Amazon offers all kinds of jobs for all kinds of people.
The range of jobs that make Amazon’s products and services possible
We encompass an entire universe of roles across a wide range of business areas, which means there is a potential role for everyone at Amazon. From those starting work with fewer skills to people with doctorate-level qualifications, graduates and apprentices, to people with decades of experience, we have roles across our business where people can develop their careers and positively impact the lives of our customers.
Have you ever wondered who is behind the Amazon products and services that delight you? The answer is simple: amazing people with a diverse range of backgrounds, qualifications and aspirations.
In most cases, the Amazon customer experience begins from the time you start shopping, ultimately placing your order. We have a variety of roles in our Retail and Marketplace teams where vendor managers, brand specialists and marketplace consultants invent on behalf of our customers every day to meet their desire for lower prices, better selection, and convenient services. These teams also support the 1.7 million small and medium businesses around the world selling on Amazon, which helps us to provide a wide selection of products.
If advice is needed or something’s not quite right, that’s where our award-winning Customer Service team plays a key role in our success. Our Customer Service team works relentlessly to raise the bar so customers get the very best experience from the range of products and services we provide.
Once an item enters our fulfillment centers and our people place it on a shelf, it’s immediately available to buy. When a customer clicks ‘buy’, our pickers and packers work behind the scenes to make sure the right item is chosen and dispatched. What you might not know is that there are more than 60 different roles that make the whole process possible, from procurement professionals, finance managers and IT specialists, to quality controllers, safety experts, robotics technicians, and managers who run our sites.
Devices and Services
Amazon has grown since we started selling books in 1995 and, since then, our customers remain at the heart of how we invent and evolve our products. From the Kindle to Fire Tablet, Alexa and Fire TV to Ring, we combine devices and services in new ways to inform, entertain, and connect our customers - in their home and on the go. All made possible by language engineers, data scientists, accessibility experts, software development engineers, and many more.
We work constantly to create and provide access to world-class entertainment through Prime Video, Audible, Twitch, Amazon Music, Prime Gaming, and more. Amazon’s digital entertainment products enable customers to access the latest apps and games, stream or download movies, TV shows, music, and podcasts, and give customers the ability to access their own files anywhere in the world. All this is possible thanks to many brilliant people covering roles such as artist marketing and programming in the music industry, design in gaming, or production, development and commissioning for Prime Video.
Whether you are an enterprise, start-up, or public sector organisation speed matters, and that is where Amazon can help. AWS is the world’s most comprehensive and broadly adopted cloud offering, with over 200 fully featured services from data centers globally. Millions of customers are using AWS to quickly innovate, experiment, and iterate to build and grow a successful business, but AWS gives our customers much more than industry-leading technology. We help them transform how their business works. These transformations are made possible by our unmatched team of builders including software, network and system development engineers, optical deployment engineers, and database engineers, as well as data center technicians and mechanical and electrical engineers. There are also solutions architects, security specialists, big data specialists, technical and non-technical program managers, and account managers.
Our talented teams of people, across a wide range of businesses and at different career stages, work to innovate for customers – every day. Whether it’s providing new products for purchase from our website, helping a small business increase its sales, developing new Alexa skills or producing a new Amazon Original, it’s made possible by them.