Delivering the Future 2026
Delivering the Future takes attendees behind the scenes to peel back the curtain on our latest innovations, which will help us better serve our customers, support the employees who make that process happen, and show up for communities in which we serve around the world.
Breaking News & Stories 2026
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In 2025, we invested more than €60 billion in Europe—our largest annual investment to date—including more than €40 billion in the European Union. -
Amazon unveiled a next-generation Proteus robot and more ultra-fast delivery options, plus a European fulfillment workforce expansion. -
Amazon now has more than 50,000 electric delivery vans in its global operations. -
At Delivering the Future, Amazon UK Country Manager John Boumphrey sets out how Amazon is investing in skills for the future – and the pathways for those who need them most -
Amazon’s returns process is a complex and finely tuned operation designed to find a new home for every returned product. -
The new Proteus and additional robotics expansions in Europe are designed to support employees by taking on physically strenuous tasks. -
These nine robots help make employees' jobs safer and more productive by handling physically demanding tasks, freeing up time for skilled technical roles. -
Powered by generative AI, the smarter, more conversational Alexa can complete tasks from start to finish. -
Built on advances in robotics, engineering, and physical AI, Vulcan is making our workers’ jobs easier and safer while moving orders more efficiently.
Delivering the Future 2025
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The investment will bring innovative technologies to delivery stations, creating a safer work environment and enabling faster delivery to customers. -
Innovative system uses physical AI to perform complex manipulation tasks, creating a safer workplace and enhancing operational efficiency. -
Year-on-year, more Prime members are choosing Same-Day Delivery for their orders from a wide range of categories – from grocery and beauty to everyday essentials. -
Electric trucks, vans, bikes, and carts in our transportation network: delivering for customers across Europe. -
Hundreds of new automated packaging machines will create custom-made cardboard boxes and paper bags in real time, so that more items reach customers in made-to-fit packaging.
Delivering the Future 2024
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See how advanced technology is shaping the future of logistics - enhancing customer experience and employee safety, creating new roles, and reducing packaging materials. -
Amazon is using its Innovation Lab, home to a diverse team of scientists and engineers from all over the world, to develop and test new technologies to better support employees and deliver for customers. -
How Amazon is preparing its operations for the future of work. -
More than 50% of Amazon’s European shipments now come in reduced, recyclable delivery packaging, such as a paper bag or cardboard envelope or – in the case of 1 billion shipments since 2019 – no added packaging at all. -
A new global initiative designed to help startups accelerate the development of technologies supporting supply chain innovation. -
Discover how AI and machine learning technologies developed by Amazon Web Services (AWS) - Amazon Monitron, Amazon SageMaker, and the Automated Tote Retriever - are transforming Amazon operations.
