This week, Amazon welcomed Luxembourg Prime Minister Luc Frieden and a delegation of government officials to our Seattle headquarters. The visit highlighted the strong relationship between Amazon and Luxembourg that spans more than two decades.
During the visit, Prime Minister Frieden met with Amazon leadership, including CEO Andy Jassy and Chief Global Affairs & Legal Officer David Zapolsky, to discuss our shared approach to innovation and efforts to boost European competitiveness.
“Luxembourg has been Amazon's European headquarters for more than 20 years, with more than 4,200 employees, and this visit with Prime Minister Frieden reinforces the strategic importance of our partnership," said Zapolsky. “Our significant investments over the years reflect our commitment to being a long-term partner that grows alongside Luxembourg's economy.”
A 20+ year partnership built on shared success
Amazon launched operations in Luxembourg in 2003, marking the beginning of significant long-term investments in the country. In 2024 alone, we invested over €1.8 billion in Luxembourg, bringing cumulative investments to more than €11 billion since 2010.
These investments have had a substantial impact on Luxembourg’s economy. According to estimates by Keystone Strategy, a third-party consultancy, Amazon’s investments contributed an additional €700+ million to Luxembourg’s GDP in 2024, with cumulative contributions exceeding €3.9 billion since 2010.
A valued presence in Luxembourg
Amazon has been one of the country’s largest employers since 2020, according to annual lists published by STATEC, the national statistics agency.
Beyond direct operations, Amazon collaborates with numerous Luxembourg-based businesses, contributing to the local business ecosystem. Our investments in 2024 alone supported more than 4,900 indirect and 1,400 induced jobs in areas like construction, logistics and professional services, according to Keystone estimates.
In addition, more than 150 Luxembourg-based small and medium-sized enterprises (SMEs) are selling on Amazon, with almost all exporting to customers outside the Grand Duchy. In 2024, Luxembourg SMEs sold more than 1 million products to customers in over 80 countries and territories through Amazon, recording more than €45 million in export sales.
Amazon also supports various community organizations and academic institutions in Luxembourg through financial and in-kind donations, employee volunteer projects, and strategic partnerships. We are proud to be a longstanding partner of the Luxembourg Red Cross, Stëmm vun der Strooss, Digital Inclusion, and the University of Luxembourg.
“Amazon’s approach to innovation creates meaningful opportunities for the communities where we operate, from supporting local SMEs to reach global markets to partnering with academic institutions,” added Zapolsky. “These efforts are building the foundation for shared prosperity that will benefit both our company and Luxembourg for decades to come.”
A strategic campus at the heart of Europe
Amazon’s Kirchberg campus in Luxembourg, comprising eight buildings, serves as our European headquarters and hosts teams of management, support staff, and retail and technical personnel. This central location allows us to efficiently serve customers across Europe while contributing to Luxembourg’s position as a hub for innovation and technology.
The campus continues to evolve as a centre for technological innovation, housing teams working on advancements in cloud computing, machine learning, and customer experience improvements. Recent upgrades to our facilities include enhanced sustainability features that align with our Climate Pledge commitments and support Luxembourg’s green economy goals.
“Luxembourg has been an important partner for us in Europe as our business has grown across the region,” said Mariangela Marseglia, Vice President, EU Stores, one of many Luxembourg-based senior leaders. “The country's strategic location, skilled workforce, and business-friendly environment have been valuable aspects of our operations in the region.”
Reflecting on two decades of partnership
During the visit, substantive discussions between Amazon leaders and Prime Minister Frieden focused on shared priorities including digital innovation. The exchange underscored the maturity of the Amazon-Luxembourg relationship and the value of continued dialogue between the company and government leaders.
The delegation also toured The Spheres, Amazon's unique botanical workspace featuring more than 40,000 plants from around the world. This showcase of our innovative approach to creating inspiring work environments concluded a productive visit that reaffirmed the importance of the longstanding Amazon-Luxembourg partnership.
