Amazon plans to grow its Italian-based workforce from 3,500 today to over 5,200 during 2018
Company on track to exceed 600 corporate office roles in Milan
Amazon Development Centre in Turin open and hiring further researcher in the field of speech recognition and natural language understanding
Amazon has invested over 1.6 billion Euros in its Italian operations since 2010
Milan – 9 July 2018 – Amazon today announced that it will create 1,700 permanent jobs in Italy during the year in a move that will take the company’s total workforce to over 5,200, up from 3,500 at the end of 2017. These new job opportunities are for people with all types of experience, education and skill levels—from engineers and software developers to those seeking entry-level positions. Many of the roles will be in the new fulfillment centers that have been opened in autumn 2017 in Passo Corese (RI) and in Vercelli as well as in Amazon’s existing fulfillment center in Castel San Giovanni, the Customer Service center in Cagliari and the company’s new corporate offices in Milan. Amazon has invested over 1.6 billion Euros in its Italian operations since 2010.
Mariangela Marseglia, Country Manager Amazon.it and Amazon.es, said: “We’re committed to investing in Italy to continuously improve the services we offer to our customers. To keep innovating we are investing in research and development across Europe, including Italy, especially with respect to Machine Learning and Robotics. In 2018, – concludes Marseglia - we will add 1,700 new employees to our team in Italy to provide the Italian customers with fast delivery, more selection and great value.”
Corporate office - Milan
Amazon recently moved to the new corporate office in Milan that will host more than 600 permanent employees by the end of the year. The new facilities – 15 floors, 17,500 sm in the heart of Porta Nuova District – provide a great setting to support continued growth. There is a wide range of corporate and AWS roles available, from vendor managers and cloud specialists to account managers helping small and medium sized enterprises (SMEs) to increase their sales on Amazon; as well as engineers, solution architects, tech evangelists and many others.
Development Center – Turin
Amazon is also continuing to hire for its Italian Development Center in Turin dedicated to advancements in speech recognition and natural language understanding for Alexa, Amazon’s cloud-based voice service behind Amazon Echo, Echo Dot, Amazon Fire TV and Amazon Fire tablets.
Operations across Italy
After opening two new fulfillment centers in Passo Corese and Vercelli and five delivery stations across Italy in 2017, Amazon opened this year three new delivery stations in Buccinasco (Milan), Burago (Monza e Brianza), Roma and will open a new Sortation center in Casirate (Bergamo). In addition to recruiting for operations managers, engineers, HR, IT specialists and roles that pick, pack and ship customer orders, the company is also hiring for skilled positions for the Tech Center in Vercelli focused on technology aspects for our Fulfillment Centers.
Fred Pattje, Amazon Operations Director for Italy and Spain said: “The continued creation of permanent jobs in our fulfillment centers and our new Tech Hub at Vercelli demonstrates Amazon's commitment to Italy. This expansion will enable us to further improve our service to Italian customers and small businesses who use our website to grow their revenues throughout Europe. At the same time, Amazon is committed to ensuring an optimal working environment for employees, with opportunities for professional development, competitive salaries and rewarding benefits.”
All permanent Amazon employees, whether working in Italian fulfilment centers or corporate offices, receive competitive pay and a comprehensive benefits package, including private medical insurance from day one, life assurance, an employee discount and a company pension plan. Amazon also offers fulfilment center associates an innovative program called Career Choice which provides funding for adult education, offering to pre-pay 95% of tuition and associated fees for nationally recognized, in-demand courses, up to 8,000 euro over four years.
Amazon was this year selected by Universum as one of the “Most Attractive Employers in Italy”. Over 38,000 students in 44 different Italian universities, ranked Amazon 4th among all Italian companies for business students, going up 6 places from last year, and 7th for engineering students.
Alongside the new permanent roles the company is creating, Amazon continues to empower entrepreneurs and individuals who want to start their business, digitalize an existing one or earn extra money to supplement their incomes through different programs: Selling on Amazon and FBA. More than 10,000 jobs are supported by third party business selling on Amazon.
Independent sellers offer on Amazon a variety of new, used, refurbished, and collectible merchandise. Artisans can sell their unique, handcrafted goods to our hundreds of millions of customers worldwide, using the Handmade store. The Made in Italy Store opens the doors of artisans’ workshops in Tuscany, Sardinia, Calabria, Campania, Piedmont, Sicily and in the territories of Bergamo and Vicenza to the customers of Amazon.it, Amazon.fr, Amazon.es, Amazon.de, Amazon.co.uk, Amazon.com and Amazon.jp.
Amazon’s Career Choice program helps train employees for in-demand jobs at Amazon and other companies. The program pre-pays 95% of tuition for courses in in-demand fields, regardless of whether the skills are relevant to a future career at Amazon. Over 2,000 European employees have participated in Career Choice and more are signing up every day.
Empowerment Programs and Indirect Job Creation
In addition to empowering its own employees to innovate and achieve their professional and personal dreams, Amazon offers a series of programs that empower people outside the company and create thousands of additional jobs in Europe. Amazon’s Marketplace business fuels more than 10,000 jobs in Italy for people who’ve started or are growing their own businesses by selling on Amazon. Examples of success stories of SMEs selling on Amazon can be found here.
Kindle Direct Publishing enables anyone to self-publish eBooks and paperbacks for free and reach millions of readers. Authors earn up to 70% royalty on sales to customers, keep control of their book rights, and set their own list prices. KDP has empowered thousands of authors to achieve their dreams and make a living writing books for readers around the world to enjoy. Find out more here.
Amazon Web Services gives anyone – from startups to fast-growing businesses like Airbnb and Pinterest to established enterprises like GE and McDonalds – access to virtually unlimited compute power, storage, and other IT resources, making it faster and less expensive to launch and grow new businesses. Since its inception, AWS has empowered millions of businesses, like these, to launch, grow and create jobs across Europe and around the world.
To learn more about working at Amazon, visit http://www.amazon.jobs/.
Investing in Italy
Amazon has invested more than €1.6 billion and has created more than 3,500 jobs in Italy since its opening in 2010. The Castel San Giovanni fulfillment center, Amazon’s first logistics site in Italy, opened in 2011. In November 2015 Amazon opened its 1,500 sqm Urban Fulfillment in Milan to serve Amazon Prime Now customers. In September 2017, Amazon new fulfillment centers of Passo Corese (RI) and Vercelli started operations: Amazon invested respectively €150 million and €65 million in the two facilities, creating 1,200 new jobs at Passo Corese and 600 jobs at Vercelli within three years from launch to further support the increases in customer demand and accommodate the fast growth of Amazon product catalog. Over the last two years, Amazon launched also one sortation center in Castel San Giovanni and eleven delivery stations in Avigliana (TO), Buccinasco (MI), Burago (MB), Roma Magliana, Origgio (VA), Rogoredo (MI), Crespellano (BO), Calenzano (FI), Vigonza (PD), Pomezia (RM) and Fiano Romano (RM).
On top of these investments in its Italian logistics network, Amazon opened its Italian Customer service center in Cagliari in 2012. The Milanese corporate office was opened in 2012 as well. In November 2017 Amazon moved to its new corporate offices of 17,500 square meters in the emerging business district of Porta Nuova. The brand new building has become the office for more than 550 corporate employees and will provide the company with enough space to accommodate more than 1,100 employees. In 2018 the Development Center started operating from Turin, Vercelli and Milan facilities for research on speech recognition and natural language understanding and will support the technology that has already been used for the voice assistant Alexa on services and products like Amazon Echo, Echo Dot, Amazon Fire TV and Amazon Tap.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfilment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit www.aboutamazon.it
Forward Looking Statement
This press release contains forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products and services sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of legal proceedings and claims, fulfillment, sortation, delivery, and data center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains, and develops commercial agreements, acquisitions and strategic transactions, payments risks, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services, and technologies, system interruptions, government regulation and taxation, and fraud. In addition, the current global economic climate amplifies many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.
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